being small, is an advantage.
It's been a while since I posted anything on perktrepreneur.. There are so much going on, so much to write, that I do not know where to start!
A habit of mine is I regularly keep up with business periodicals and websites, and came across this read. I fully agree with this article by Inc magazine on the advantages of being small. The points stated are exactly the reasons why my customers support me so much. One should never expand at the expense of neglecting your customers. Word of mouth is key, and this adage has never been proven wrong - Make a person happy and he tells one other. Piss one off, and he tells 10 others.