Shipping & Packaging
All orders will be packed in a satin bag packaging, which allows you to reuse it for travel and other storage purposes. We want to reduce paper wastage, and this is our way of doing so. Gift box packaging will be given when gift wrap option is selected at checkout.
LOCAL SINGAPORE SHIPPING
We offer complimentary 3 Day Courier Delivery for orders above $40. If this method is selected, should no one be home to receive the package, or in any event of non-delivery, we offer up to 1 free redelivery. There will also be a SMS notification when the parcel is out for delivery. Delivery time range starts from the day you receive your shipping confirmation email.
| SHIPPING METHOD | DELIVERY TIME RANGE | COST |
| 3 Day Direct Courier | 2 – 3 working days | Free with purchases over $40, $4 for purchases below $40. |
When you purchase over $200, your order will be delivered by our friendly in-house driver.
| SHIPPING METHOD | DELIVERY TIME RANGE | COST |
| Direct Courier | 2 – 3 working days | Free with purchases over $200 |
We work with DHL Express who will deliver your order within 2-5 working days.
Delivery time range starts from the day you receive your shipping confirmation email.
| SHIPPING METHOD (DHL EXPRESS) | DELIVERY TIME RANGE | COST |
| China, Hong Kong, Malaysia, Indonesia, Philippines, Thailand, Taiwan and Australia |
2 – 5 working days | $20 per delivery. Free with purchase over $100. |
| Rest of Asia | 2 – 5 working days | $20 per delivery. Free with purchase over $150 |
| USA, Canada and Europe | 2 – 5 working days | $20 per delivery. Free with purchase over $250 |
| United Arab Emirates | 2 – 5 working days | $40 per delivery. Free with purchase over $300 |
| All other destinations | 2 – 5 working days | $40 per delivery. Free with purchase over $450 |
We aim to dispatch all orders within 24 hours, with the exception of weekend orders. Orders made on Friday, Saturday and Sunday will be dispatched on Monday. Delivery timings are an estimate, and are subject to delays and capacity constraints. Please contact hello@perkbykate.com for your package status.
We believe in the concept of taking responsibility for our own actions. If it is a time-sensitive delivery, please write in to inform us, so we can take necessary actions to ensure your package gets to you the best way. If it is our fault (wrong item shipped, wrong address delivered etc), trust that we will do all we can to rectify the mistake. Should it be a case of a mistake on your end (wrong address written etc), please work with us to rectify the mistake, and be willing to pay the $5 redelivery charge administered.
