Privacy policy

The security and privacy of your data is important to us. This Privacy Policy governs our collection, use and disclosure of your personal data. It applies to all personal data collected, used, disclosed (including transferred out of Singapore) or otherwise processed through this website, at our store or any other channels of communication operated by us. All personal data will be processed in accordance with applicable data privacy laws and regulations in force from time to time.

Your continued use of this website or purchase of our product constitutes your understanding of and agreement with this Privacy Policy.

This Privacy Policy may be amended by us from time to time whereupon the updated version will be posted on our website. You may contact our data protection officer at kate@perkbykate.com if you have any questions regarding this Privacy Policy or our use of your personal data.


Types of Personal Data
We may collect the following types of personal data from you: (a) your name; (b) telephone number; (c) delivery address; (d) email address; (e) date of birth; (f) gender; (g) nationality; (h) occupation; (i) number of children, if any; (j) marketing preferences; (k) payment information and order details; and (l) any other information that you may choose to disclose to us through your interactions via this website or at our store.

Please note that while you may choose not to provide certain personal data to us, there are certain categories of personal data (e.g name, delivery address and telephone number) which we must collect in order to provide service to you.

How your Personal Data is Collected

We collect personal data from you when:
(a) you purchase goods or services from us through this website or at our store;
(b) you register for an account with us;
(c) you request to receive marketing communications by subscribing to our mailing list;
(d) you fill in forms on our website for any particular reason, including product reviews or feedback;
(e) you correspond with us through any of our channels of communication, including email, WhatsApp, Telegram and Instagram direct messages; and
(f) you voluntarily disclose personal data to us for a specific reason.

How your Personal Data is Used
In general, we will use your personal data for the legitimate business needs of Perk by Kate. We will never trade or sell your personal data to external parties.
We will use your personal data to facilitate our communication outreach efforts and provision of goods and services to you. In particular, your personal data will be used for the following purposes:
(a) to facilitate your purchase and receipt of goods and services both online and offline;
(b) to facilitate your access to our website and the creation of a user account (if you choose to do so);
(c) to send you marketing communications (including those of our selected partners) via any of our channels of communication, including email, WhatsApp, Telegram and Instagram direct messages;
(d) to facilitate customer relations management initiatives, including birthday treats or loyalty rewards; and
(e) to respond to any of your enquiries, comments or feedback.

However, please note that in order to facilitate the performance of the purposes listed above, your personal data will be shared with the following parties: (a) related entities of By Kate Pte. Ltd.; and (b) companies or e-commerce platforms involved in the operation of our website and marketing activities, payment service providers and delivery partners.

As our website is powered by Shopify, you should also refer to their data privacy policy.
We may also disclose your personal data at the request of any law enforcement agency or otherwise in compliance with any applicable laws and regulations. In the event our business is acquired by a third party, your personal data may be disclosed to, and integrated with, the database of the acquiror.

Website Cookies
Some of the information that we collect will not personally identify you but will instead track your use of our website through cookies to aid our efforts to enhance and improve your experience on our website. Cookies are a small data file transferred to your device that recognises your device and allows it to remember information from our website for future use. We may collect and automatically use technical information (such as location data, operating system, device and connection type) from
any of your internet-enabled devices unless you have elected to remain anonymous through your devices and/or web browser.

Please note that we may share non-personally identifiable information with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier, to facilitate the use of targeted advertising.

Links to Third Party Websites
Our website may contain links to websites that are owned and operated by third parties who are unrelated to us. Accordingly, their privacy policy may differ from ours and we are not responsible for the security or privacy of any information collected by such third party websites. If you access and use these third party websites, your disclosure of personal data to them will not be subject to this Privacy Policy.

Access and Correction Rights
You may access, review and correct your personal data by signing into your account. Alternatively, you may contact us at kate@perkbykate.com to review and correct your personal data.

Please note that the deletion of your account does not automatically lead to the deletion of your personal data held by us.

Deletion of Personal Data
If you wish to delete all your personal data held by us, please write to us at kate@perkbykate.com. We will process your deletion request within a reasonable time. Once this is complete, we will no longer store, use and/or disclose your personal data except for compliance with applicable laws and regulations.

Please note that the deletion of all your personal data will prevent us from providing any goods and services to you.

Retention of Personal Data
Unless you have requested for the deletion of your personal data, we will retain your personal data for as long as it may be reasonably necessary for the legitimate business reasons of Perk by Kate. In instances where your personal data is no longer necessary for or relevant to the original purpose for which it was collected, we will ensure that your personal data is deleted.

Unsubscribing to our Mailing List
You may unsubscribe to our email marketing communications by clicking on the “unsubscribe here” link located at the end of each email.